Takedown Complaint dated 2023-12-30

From 🏳️‍⚧️☕️
Account ID:	356838827701
Account contact email:	
[email protected]
Security contact:	
Jamie
Security contact email:	
[email protected]
Hello,

Thank you for following up. As a reminder, you may host content that does not violate the AWS Acceptable Use Policy (http://aws.amazon.com/aup/).

Regarding future correspondence relating to a complaint, in some cases we may specify actions you’re required to complete. As an AWS customer, it is your responsibility to ensure you are not using, or facilitating, or allowing others to use, the Services or the AWS Site for activities prohibited in the AWS AUP.

We appreciate your time and attention concerning this complaint.

Best regards,
AWS Trust & Safety

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At Sat, 2023 Dec 30, 11:50 AM -0500, [email protected] wrote:

Hi AWS Trust and Safety,
We believe that our site is compliant within the AUP.

Per the AUP, the following activities are not permitted.

• for any illegal or fraudulent activity;
• to violate the rights of others;
• to threaten, incite, promote, or actively encourage violence, terrorism, or other serious harm;
• for any content or activity that promotes child sexual exploitation or abuse;
• to violate the security, integrity, or availability of any user, network, computer or communications system, software application, or network or computing device;
• to distribute, publish, send, or facilitate the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (or “spam”).

It appears that the Complaint claims that we engage in dangerous and illegal conduct.

Our site does not constitute nor engage in illegal activity, as we only provide links to merchants who may or may not retail non-controlled prescription drugs. We do not retail any products whatsoever. In addition, we had legal clear us for the Criminal Code already, demonstrating that the activities on this site is legal. In addition, E2 (Estradiol) is not a schedule nor controlled drug.

The activities we engage in is not dangerous. Our activities do not constitute “promoting serious harm” as we only engage in the distribution of information regarding this subject matter. We do not encourage the use of the merchants listed. We believe that we are reducing harm for clients who may have proceeded with an untested and actually dangerous merchant (harm reduction). In fact, we strongly advise clients to proceed with an informed consent HRT provider such as Folx or Plume (both are listed on the website) I am also very confused by the term “to minors”. Our website is designed to serve the general population as harm reduction. We do not target any specific group of individuals. In fact, we have very strict conflict of interest and promotion (no promotion whatsoever is allowed) policies to prevent exactly this.

In addition, I am very confused on what they mean by us being removed from cogent. We are not blackholed from cogent. In fact, our previous host/ISP, Telus Communications, has several upstreams.

Please see case 18323191479 as precedent to this case.

Thank you,
Lavender-Jamie C.

---
Lavender-Jamie (They/Them)
Team Lead
DIYing it! - DiyHrt.Cafe

E: [email protected]


> On Dec 29, 2023, at 11:05 PM, <[email protected]> <[email protected]> wrote:
> 
> Your AWS Abuse Report [11529962457] [AWS ID 356838827701] Account ID: 356838827701
> Account contact email: [email protected]
> Security contact: -
> Security contact email: -
> Hello,
> 
> Amazon Web Services has received a complaint regarding content hosted at the following website:
> 
> URL: [Insert reported URL here]
> 
> AWS ID: 356838827701 Region: us-west-2 Lightsail Instance Name: DIYHrt.Cafe
> 
> 
> Please review the complaint and reported content and respond to this notification within 24 hours to let us know what action, if any, you will take to address the complaint.
> 
> Regards,
> AWS Trust & Safety
> 
> 
> Case Number: 11529962457-1
> 
> Original report:
> 
> * Log Extract: 
> <<<
> https://diyhrt[.]cafe/index[.]php/Main_Page
> 
> 
> >>>
> 
> * Comments: 
> <<<
> This site is engaging in illegal distribution of hormone replacement therapy drugs to minors without a prescription. They have openly bragged about moving to AWS from Cogent after being removed for content that is illegal in the United States.
> >>>
> How can I contact a member of the AWS abuse team or the reporter? 
> Reply to this email with the original subject line. 
> Amazon Web Services Amazon Web Services LLC is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message produced and distributed by Amazon Web Services, LLC, 410 Terry Avenue North, Seattle, WA 98109-5210.


How can I contact a member of the AWS abuse team or the reporter? 
Reply to this email with the original subject line.
Amazon Web Services

Amazon Web Services LLC is a subsidiary of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. This message produced and distributed by Amazon Web Services, LLC, 410 Terry Avenue North, Seattle, WA 98109-5210.